Runlock Creator Portal1. Introduction
Welcome to Runlock! This Privacy Policy explains how Runlock ("we," "us," "our") collects, uses, and shares information about you when you use our Runlock Creator Platform (the "Platform"). Your privacy is important to us, and we are committed to protecting it. By using our Platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our service to you. We've broken it down into a few categories:
A. Information You Provide Directly to Us:
Account Information: When you create an account on our Platform, we collect necessary identifiers such as your email address and/or Discord username.
Payout Information: To pay you for your work, we collect your chosen payout method (e.g., Wise, PayPal, or IBAN Bank Transfer) and your corresponding payout identifier (e.g., your PayPal email or Wise account details).
B. Information Related to Your Content and Performance:
Submitted Content Data: When you submit content for our campaigns, we collect the URL of the post.
Performance Data: We track the performance of your submitted posts, including view counts, to calculate your earnings based on the specific RPM we have agreed upon for your account.
C. Information We Generate or Collect Automatically:
Financial & Transactional Data: We maintain an internal record of your total earnings, the amount currently due to be paid out, and a history of all payouts made to you. This includes the payout amount, date, method, and any associated transaction ID provided by the payment processor.
Technical Data: Like most online services, our servers and third-party service providers may automatically log information when you access our Platform, such as your IP address, browser type, device information, and timestamps of your activity.
3. How We Use Your Information
We use the information we collect for specific, necessary purposes:
To Operate and Maintain the Platform: To create and manage your account, allow you to submit posts, and track their review and approval status.
To Calculate and Process Your Payments: We use your performance and payout information to ensure you are paid accurately and on time for your approved work.
To Communicate With You: We use your provided contact information to communicate with you about your account, submissions, payments, and important platform updates.
For Security and Fraud Prevention: We use technical data to monitor for suspicious activity, prevent fraud, and protect the integrity of our Platform.
To Comply with Legal Obligations: We maintain records of financial transactions as required by law.
4. How We Share Your Information
We do not sell your personal data. We only share it with essential third parties who help us operate our service:
Service Providers and Infrastructure Partners: We work with third-party companies that provide services to help us operate our Platform, such as database hosting, cloud computing, and other infrastructure services. We share information with them only as necessary to perform these services on our behalf.
Payment Processors: In order to pay you, we must share your payout identifier and the payment amount with our payment processors (e.g., Wise and PayPal).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We take the security of your data seriously and implement reasonable administrative and technical safeguards to protect your information. We also rely on the security infrastructure of our professional service providers to help protect your data from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal data for as long as you have an account on our Platform. We will retain transactional data (like payout history) for a longer period to comply with our legal and financial record-keeping obligations. If you delete your account, we will take steps to delete your personal information, except for what we are legally required to keep.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at the email address below.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: contact@runlock.app.